You may
purchase items that are under $25 at the single piece price. You
will also be charged for shipping. These samples item is yours
to keep.
For items over $25, we request that you sign an order
acknowledgment for your sample. You will provide us with a
credit card to hold while you view the sample. Samples must be
returned within 30 days or we will charge your credit card for
the item and you will not be able to return the sample. You are
responsible for shipping of the sample from and to the factory.
(Feel free to provide us with your corporate UPS or FEDEX
shipper number).
Instructions for return are usually placed on your order
acknowledgment. However, if it is misplaced, the procedure is to
call customer service toll free (888) 249-0420 and request a
Return Authorization (RA) number for the item you will be
returning.